---
title: How to Access Multi-Account View in Locate
description: how to access multi account view
---

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# How to Access Multi-Account View in Locate

This guide outlines how to use the **Multi-Account Access** feature, designed for users who manage assets across multiple organizations or sub-accounts. This feature consolidates your data into a single "Command Center" view.

---

#### **Multi-Account Executive Dashboard**

### **1. Switching to Multi-Account View**

To view all your assets simultaneously, you must toggle the view from a specific account to the **All-Account** mode.

- **Step 1:** Locate the **Account Selector** dropdown in the top navigation bar (usually displaying your current Organization name).
- **Step 2:** Select **"All Accounts"** from the top of the list.
- **Step 3:** The interface will refresh, aggregating data from every sub-account you have permissions to access.

---

### **2. Integrated Live Map**

Once in Multi-Account view, the **Live Map** becomes your primary tool for cross-account oversight.

- **Unified Tracking:** View every equipment from all accounts on one continuous map.
- **Clustering:** For high-density areas, icons may cluster. Zoom in to separate individual devices.

---

### **3. Consolidated Equipment & Device Lists**

Instead of switching back and forth between accounts to check inventory, you can manage everything from the **Account Section**.

- **Master Equipment List:** Navigate to **Account \> Equipment List**. You will see a new column labeled **"Account"** that identifies the owner of each unit.
- **Bulk Filtering:** Use Account based filter for the equipment list.

---

### **4. Global Live Notifications**

Stay informed on critical events without missing a beat. The notification center now supports **Cross-Account Stream**.

- **Real-Time Alerts:** Alerts for Geofence breaches, speeding, or maintenance across *all* accounts will appear in the live notification feed.

---

### **5. Step-by-step Details** 

![sc1](https://kb.positrace.com/hs-fs/hubfs/sc1.png?width=670&height=146&name=sc1.png)

 

- Users can switch to “All Accounts” to view equipment from all accounts.

![sc2](https://kb.positrace.com/hs-fs/hubfs/sc2.png?width=670&height=272&name=sc2.png)

 

- Once “All Accounts” option is selected, the user can view all the accounts groups under the equipment tab.

 ![sc3](https://kb.positrace.com/hs-fs/hubfs/sc3.png?width=670&height=311&name=sc3.png)

 

- The hierarchy is shown as follows:
  
    - Account
    - Equipment Group
    - Equipment

 ![sc4](https://kb.positrace.com/hs-fs/hubfs/sc4.png?width=670&height=301&name=sc4.png)

 

- If an equipment is selected, the account name is also displayed on the equipment snippet. 

![sc5](https://kb.positrace.com/hs-fs/hubfs/sc5.png?width=670&height=201&name=sc5.png)

 

- Users can see a detailed equipment list by using the “Equipment List” option in the Account menu.

![sc6](https://kb.positrace.com/hs-fs/hubfs/sc6.png?width=670&height=212&name=sc6.png)

 

- Detailed equipment information can be viewed by clicking the **magnifying glass icon**. However, equipment details cannot be edited at this stage. Additionally, the equipment list includes an **Account column** to help identify which equipment belongs to which account.

 ![sc7](https://kb.positrace.com/hs-fs/hubfs/sc7.png?width=670&height=191&name=sc7.png)

 

 

- Users can also view device details through the **Devices** option in the **Account** menu. 

![sc8](https://kb.positrace.com/hs-fs/hubfs/sc8.png?width=670&height=271&name=sc8.png)

 

- The device details also include an **Account column**, which shows the account name for each device. 

 ![sc9](https://kb.positrace.com/hs-fs/hubfs/sc9.png?width=515&height=709&name=sc9.png)

 

- Both the **Equipment List** and **Devices** views include filters for accounts.

 ![sc10](https://kb.positrace.com/hs-fs/hubfs/sc10.png?width=615&height=686&name=sc10.png)

 

- Just like equipment, geofences and landmarks are also grouped by account name.

### **Troubleshooting & Support**

If the **Account Selector** does not show "All Accounts" or if your **Live Map** remains filtered to a single organization please reach out to our technical support team for activation at [support@positrace.com](mailto:support@positrace.com), by creating a ticket in Locate by accessing **Support \> Tickets \> Add New** or by calling +1 877-787-2231, ext.2. 

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